iFLYTEK launched GuideX on Friday, an intelligent interaction agent for public service environments, at the World Artificial Intelligence Conference (WAIC) 2026. Conventional digital humans answer questions and stop there. GuideX is built to complete tasks. It rests on three capabilities the company calls Omnimodal, Self-Regulation and Empathy-Driven, forming a single chain that spans perception, understanding, execution, memory and emotion. “iFLYTEK has opened one new AI product category after another,” said Roy Lu, General Manager of Overseas Products and Solutions at iFLYTEK. “Public services are the next. GuideX is a new ...