Oman Air

Strengthening its position as a leading global carrier, Oman Air has launched a major revamp of its guest servicing operations, helping it to deliver a more responsive, seamless and connected travel experience. Key improvements include expanded call centre capacity, new and improved digital channels and upgraded booking technology, all part of its wider transformation programme. As part of the revamp the airline now delivers global 24-hour call centre handling and increased language capabilities. Arabic speaking guests continue to be served through Oman Air’s own call centre team based in Muscat ...