Batelco, Bahrain’s leading mobile operator is offering customers extra credit when they refill their SimSim account through Batelco’s electronic channels. Batelco’s e-refill channels are IVR (interactive voice response) by calling 196, Quick Serve Machines, Batelco website (www.batelco.com) and selected banks. The offer is valid from 3rd June to 3rd July for BD10 and BD20 SimSim voucher denominations only.
Call Batelco IVR on 196 and choose option 4 for mobile services followed by option 5 to select one of five refill options - BD1, BD3, BD5, BD10 and BD20. Payment is made by credit card and the SimSim account is refilled on the spot. Customers need to register ‘once-off’ to be able to use their credit card over the IVR.
Use Batelco’s user friendly ‘touch screen’ self service machines that are located at all Batelco shops and at several strategic locations around the Kingdom. This service offers a voucher-less refill. Once the customer selects the voucher denomination, enters the SimSim number and pays by credit or debit card, the top-up will be done immediately.
Visit www.batelco.com and follow the link for e-services to top up your call credit using a credit card. Customers need to register online ‘once-off’ to use this service.
Alternatively, customers can phone participating banks’ hotline numbers (IVR) and follow the voice instructions. The participating banks are:-
1. NBB (National Bank Of Bahrain) on 17214433
2. BBK (Bank Of Bahrain and Kuwait) on 17214444
3. SHB (Shamil Bank) on 17585050.
4. AUB (Ahli United Bank) on 17221999
“Our aim is to offer our customers several convenient ways to top up their call credit. By offering extra credit, we hope to encourage our customers to explore the variety of options available to them,” said Batelco Corporate Affairs General Manager Ahmed Al Janahi.
About Batelco
Batelco is proud to be celebrating its 25th Anniversary as Bahrain’s leading Telecommunication Company. Serving both the corporate and consumer markets in the most liberalised and competitive market in the Middle East, Batelco is committed to delivering cutting-edge telecommunications to its customers in Bahrain and MENA. Batelco is driven by an enthusiasm for delivering the best customer experience based on innovation, affordability and reliability of products and services.
With significant operations in Bahrain, Jordan, Kuwait and Egypt, the Batelco Group provides voice and data services over fixed, wireless, and internet platforms, systems integration and enterprise solutions to Government and Corporate clients.
Batelco’s specialised services cover the full spectrum of telecommunications solutions for residential and business customers and spans a comprehensive array of mobile services, international roaming, high-speed Internet connections, WiFi, MPLS IP-VPN network provisioning and management, Datacoms services and high-tech, reliable fixed line services. Batelco is currently migrating to an all IP network as part of its ‘Broadband Bahrain’ national project. This major investment reflects Batelco’s commitment for excellence which has reinforced Bahrain’s position as a leading communication hub. The Company’s shares are listed on the Bahrain Stock Exchange. Batelco has a total capitalization of approx US$ 2.6 billion.
