Qatar's First Drive-Through Self Service Machine Opens

Published January 20th, 2010 - 02:00 GMT
Al Bawaba
Al Bawaba

Qatar’s First Drive-Through Self Service Machine Opens
New Qtel Facility in Salwa Road offers Convenience, Accessibility and Speed for the People of Qatar
Doha, Qatar

Qtel unveiled a new “first” for Qatar today, with the opening of the first Drive-Through Self Service Machine for Qtel customers.

Conveniently located in front of the Qtel Shop on Salwa Road, Qtel’s new drive-through Self Service Machine enables people to upgrade their phone services and manage their bills without ever leaving their cars. Waleed Al Sayed, Executive Director, Customer Services, Qtel, opened the new machine. The opening ceremony was attended by a delegation of Qtel Customer Services Management.

The Self Service Machine is programmed to handle bill payments, provide eVouchers and offer checks on account balances. Customers can easily drive up to the machine and manage their transactions in a matter of minutes.

Waleed Al Sayed, Executive Director, Customer Service, Qtel, explains: “Qtel continues to innovate and expand the ways we can serve our customers. To complement the new generation of Qtel Shops across Qatar, today we are launching the first of the Drive-Through Self Service machines, which enable customers to pay bills and order services from the comfort of their car. We are making fuelling your senses as easy as it is to fuel your automobile.”

The Drive Through format has been designed to make it easy to pull in and pay for services, and is highly secure and reliable for customers.