Lufthansa has been named Best European Airline serving the Middle East in the recently held Business Traveller Middle East Awards 2010. Voted exclusively by readers of Business Traveller magazine the awards are an important recognition of achievement in the business travel industry, pricing exceptional levels of quality and service.
Peter Pollak, General Manager UAE and Director Gulf for Lufthansa German Airlines, accepted the recognition at the 2010 Business Traveller Middle East awards ceremony in Dubai. “This award acknowledges Lufthansa’s position as a premium airline. It recognizes our commitment to continuously enhance our customers’ travel experience, by steadily upgrading our products and services,” he said, expressing his joy upon accepting the award. “Business travelers enjoy our global route network and the optimum connectivity in Frankfurt and Munich.”
Lufthansa has heavily invested in the area and currently serves 14 cities in 11 countries in the Middle East with a total of 101 flights a week. On April 25 the German carrier launched its four weekly services between Erbil and Frankfurt. The flights complement the established five weekly flights of Austrian Airlines, its code share partner and subsidiary. With nine flights a week to Frankfurt and Vienna, Erbil now enjoys daily connections to most European cities. Via Lufthansa’s hubs in Frankfurt and Munich, Lufthansa passengers have access to 205 destinations in 82 countries.
The Lufthansa brand stands for consistently superior quality and a maximum reliability across the whole travel experience. Lufthansa continually looks for new and innovative ways to further improve the travel experience for our customers in the air and on the ground. In a few months Lufthansa's customers will enjoy the full freedom to communicate via the Internet above the clouds as the airline relaunches FlyNet, its on-board broadband Internet service. In addition, the new service will permit inflight data transfer over GSM/GPRS mobile networks. Passengers will not only have WLAN Internet access, but will also be able to send SMS messages by mobile phone and transfer data via smartphones such as PDA, iPhone or BlackBerry devices. The service will gradually become available on all long-haul flights worldwide.