Image Technologies - ITEC, a leading provider of Electronic Document Management (EDM), Business Process Management (BPM) and Customer Communication Management (CCM) solutions, was recently chosen by Kuwait Finance House (KFH) to provide DocuWare; a world- class Document Management System (DMS), in order to enhance KFH's overall work efficiency and increase employees' productivity by better managing paperwork and reducing the complications of storing, routing and retrieving documents.
Ending an era of impractical paper use and manual data entry, DocuWare will help KFH automate, organize, retrieve and share all document types and correspondences across the organization easily and smoothly without ever losing a single document, while ensuring the highest level of security and immediate access and reducing the margin of error.
In a press statement following the signing of the contract between the two parties, KFH's Assistant General Manager for IT Dr. Walid Al Hasawi said: "After a very successful trial period, DocuWare has proven to be the most suitable solution to provide KFH with the highest level of accuracy, efficiency and flexibility. Moreover, DocuWare is designed to accommodate future expansions, which is exactly what we need."
Docuware comes as a critical leap in the way KFH manages its workflow, by gathering all the important papers and proof of identity documents for each client in unified interface which is regularly updated, thus, the customer does not have to provide the bank with the same documents for each and every transaction, such as a copy of the ID or a paycheck.
"We are truly honored that a global leading company such as KFH chose ITEC to be its business partner in implementing DMS solutions which have become essential to most high-profile businesses. We have worked closely with KFH team to bring this project into life quickly and smoothly and are very proud of the results," said ITEC's Executive Director in the Gulf region Mohammd Al- Drieni.
Through its strategic partnership with DocuWare AG, ITEC gives its clients an exclusive opportunity to benefit from Docuware and its first- class features, thus providing optimal operational efficiency, visibility and accountability.
With an active branch in Bahrain and more than 12 business partners in Bahrain, Kuwait, KSA, Oman, Qatar, UAE, Lebanon, Iraq, and Palestine, ITEC has garnered a reputation for offering high quality solutions to commercial and governmental clients on both e-Document and e-Process fronts, thus delivering an added value that goes beyond clients' expectations and help them improve their business.
