Kuwait National Petroleum Company selects HP to accelerate business transformation

Press release

Published June 16th, 2011 - 07:49 GMT

Tayfun Topkoç, Regional Director, HP Middle East

HP today announced that Kuwait National Petroleum Company (KNPC), one of the world’s largest national oil companies, is using HP Business Service Management to transform its technology environment, streamline operations and run its business more efficiently.

With more than 7,500 Users, KNPC was determined to continue providing superior service while their information and IT projects rapidly increased. Historically, KNPC managed information and IT projects through manual change processes.

To address this, HP and its local partner Tawasul Services implemented HP Business Availability Center Software to provide KNPC advanced warning of service disruptions and isolation of their root causes before they impact the business.

“KNPC is striving to improve our ability to respond to market changes to supply gas to businesses more efficiently,” said Khaled Al-Asousi, IT Manager, KNPC. “With HP software, we can be more agile in order to adjust to dynamic market and customer demands for fast, innovative services.”

“IT needs to be the innovation engine for the business. “By eliminating manual practices and providing better change processes, HP Software will help KNPC accelerate business transformation without increasing risk,” said Tayfun Topkoc, HP Software Director for the Middle East.

With HP software, KNPC IT will receive alerts when exceptions occur; eliminating duplicate error alerts and minimizing the time spent reacting to these alerts.

The HP solution includes HP Network and Operations Management Center, HP Business Availability Centre and HP Storage Essentials. By automating IT operations, KNPC will have increased visibility over its entire IT infrastructure and services, ensuring increased responsiveness to the changing needs of customers and the marketplace.

In a world of continuous connectivity, the Instant-On Enterprise embeds technology in everything it does to serve customers, employees, partners and citizens with everything they need, instantly.

Background Information

Kuwait National Petroleum Company

At KNPC the three pillars of sustainability reporting initiatives is society, along with economic contribution and environmental protection. The community around the operating facilitates are our core stakeholders. Their safety, health and well-being is our main priority. Giving back to society has always been the forefront of the company’s strategic contributions. KNPC has been completely involved with giving back to charities and sponsorships especially those that focus on education, environmental enhancements, health and safety awareness, special needs education and well-being, as well as participating in cultural events .

Company Profile

Hewlett Packard Middle East (HP)

Our vision is to create technology that makes life better for everyone, everywhere — every person, every organization, and every community around the globe. This motivates us — inspires us — to do what we do. To make what we make. To invent, and to reinvent. To engineer experiences that amaze. We won’t stop pushing ahead, because you won’t stop pushing ahead. You’re reinventing how you work. How you play. How you live. With our technology, you’ll reinvent your world.