DED organises specialised workshop for Dubai Quality Award applicants of 2011

The Corporate Quality & Management Excellence at the Department of Economic Development (DED) conducted a two-day self-assessment workshop for companies that are potential participants in the 2011 cycle of the Dubai Quality Award (DQA). This initiative is part of DED's journey towards excellence to maintain Dubai's competitive advantage. 

The workshops focused on conducting the self-assessment of the companies and the logistics involved in preparing a well-organized award submission document, based on the current European Foundation for Quality Management (EFQM) 2010 Excellence Model. The date for receiving final DQA submission document is September 30, 2011. 

"The Dubai Quality Award’s measures and mechanisms create an appropriate environment for organizations and its employees to positively impact the quality of productivity, improve understanding of the needs of society, and raise the efficiency and effectiveness of performance to drive the organization to optimum results," said Mr Mohammed Bushanain, Executive Director, Corporate Quality & Management Excellence. 

"The Dubai Quality Award serves as a significant framework for organizations to develop their business performance, while contributing to the growth of the economy. We recommend Self-Assessment as the first step to participate in the Dubai Quality Award, which will enable them to examine their existing strategies and practices against the DQA criteria and thus identify their strengths and areas for improvement,” added Mr Bushanain. 

The DQA workshop was conducted by Mr Norman Hughes, Business Improvement Consultant, Footloose Enterprises Ltd, UK, who focused on the use of the latest EFQM 2010 Excellence model, which helps organisations to improve their overall performance. 

"Dubai Quality Award enables quality to be a catalyst for continuous development in order to achieve sustainable growth. The quality model motivates companies to measure, analyze, learn and improve their performances in all levels. It is of paramount importance to adopt the Quality and Excellence model, in line with international best practices," said Hughes. 

More than 25 senior managers and executives representing different sectors including Service, Transportation, Manufacturing, Trade, Hospitality, Telecom, Government, Finance, Travel, Construction, Shipping and Facilities Management, attended the workshop. 

Applicants interested in applying for the Dubai Quality Award 2011, are requested to register your intention to participate immediately on [email protected].