UAEs Grown First Solution; A Century of Global Services to Launch in the US

The UAEs home grown First Solution; debt management service company is set to launch in the United States. Making it one of the first home grown brands to make a significant international mark and presence. First Solution has been a leader in providing debt management services to companies for over 10 years. 

First Solution is about improving cash flow with an increased efficiency when it comes to relationship management working with financial institutions. Other services include B2B, B2C, bucket collection and charge-off management. The offshoring and outsourcing company also offers cost effective alternative for pricey, slow processes like “skip tracing”. 

Headed by Moeen Khan a seasoned debt manager who redefined the public’s understanding of ‘debt’. Khan has shifted the paradigm of doing collection by bringing unique collection strategies in Emerging Markets (EM). Khan states that success in any business or life in general to be exceptionally disciplined and to work with perseverance and this holds especially true for collection. 

Adding, “ In collection, one needs to plan properly and implement it with courage and professionalism. An effective Collection Process, in my opinion, requires out of the box ideas, intense research, conflict resolution skills, comfortable communication and negotiation powers, problem solving and dealing with utmost empathy” 

FS clients include Citibank, HSBCS, Barclays along with all UAE top banks. Currently, FS manages more than 200,000 debtor accounts worth over $1 billion USD. During the recent global pandemic of COVID 19, FS became the only debt collection company in the region who managed to upscale operations and preforming complex aging debt collections from home, without compromising data security and compliance standards. 

“My motto for everything, including my business, is to work with complete honesty and dedication and to never quit - never give up” – Moeen Khan