stc signs a joint cooperation protocol with Kuwait Airways to enhance digital services

Kuwait Telecommunications Company – stc, a world-class digital leader providing innovative services and platforms to customers enabling digital transformation in Kuwait, signed a joint cooperation protocol agreement with Kuwait Airways, the national carrier of Kuwait. The protocol aims to strengthen the strategic cooperation between the two parties in the fields of telecommunications and aviation, providing integrated and innovative services that support shared objectives and enhance the overall customer experience. 

This partnership reflects stc’s strategic vision to expand its partnerships with key sectors in Kuwait, further contributing to enabling the nation’s digital transformation strategy. It also reflects the Company’s commitment to developing advanced technological solutions that meet the evolving needs of various industries within Kuwait’s public and private sectors.

Scope of Cooperation and Strategic Objectives

In a statement, stc highlighted that the agreement covers several key areas designed to integrate telecom and aviation solutions. These include a range of offerings that allow customers from both companies to enjoy exclusive benefits and services. Through this joint approach, stc and Kuwait Airways will enrich the customer experience and enhance the value of services and offerings provided.

The cooperation also includes the exchange of technical and technological expertise, particularly in developing digital systems and advanced communication solutions. These initiatives will be implemented in collaboration with major global companies such as Oracle, one of stc’s strategic partners. In return, this exchange will enhance operational efficiency and improve the quality of services across both sectors.

Innovation and Technology

In addition, joint marketing campaigns will be launched to promote the services of both parties, with a focus on providing innovative solutions of the highest standards, reflecting the level of service quality that each entity strongly maintains for its customers. These campaigns will mainly showcase the breadth of services and advanced solutions that this protocol will introduce to both customers and crew.

Training, Development, and Community Initiatives

In terms of social responsibility, the companies will implement initiatives that serve the Kuwaiti community, while supporting the community’s sustainable development. These initiatives will spread awareness on environmental, educational, and social programs that reflect the values of both organizations.

Future Outlook and Expansion

Commenting on the agreement, Engineer Muataz Aldharrab, CEO of stc, said, “We are proud to have signed this cooperation protocol with Kuwait Airways, which represents an important step in our journey to enable digital transformation in Kuwait. This collaboration reflects our vision of building long-standing relationships with various sectors in the public sector. It also follows on our commitment to introducing innovative and new-to-market solutions that meet the needs of our growing customer base.” 

Aldharrab added, “This agreement will introduce new innovative developments within both sectors as we work together to explore and implement the latest technologies within the telecom and aviation sectors. We believe that such cooperations between pioneers in Kuwait sets the path to achieving excellence and leadership on a local and regional level. Having said that, we look forward to the positive results that will emerge from this protocol, benefiting all parties involved and the Kuwaiti society as a whole.”

On this occasion, Captain Abdulmohsen Salem Alfagaan, Chairman of Kuwait Airways, said,
“Kuwait Airways is pleased to host the signing ceremony of a joint cooperation protocol with stc, one of the largest telecom operators in Kuwait. This cooperation underscores Kuwait Airways’ pivotal role in building and strengthening relationships with both the public and private sectors in ways that benefit our beloved country.” 

Capt. Alfagaan added, “This protocol between Kuwait Airways and stc represents a significant step forward in expanding our cooperation into new areas and strengthening our ability to achieve our shared objectives. Building on the expertise that we possess within our sectors, we aim to add value and contribute to technology, aviation, telecom, and other sectors. We believe that these objectives will not only serve our interests but also support the growth of our national economy.”

Capt. Alfagaan expressed that Kuwait Airways value stc’s prominent role in providing telecom, internet, and digital solutions to individuals and companies, as well as its contribution to developing the country’s digital infrastructure and delivering innovative services to customers.

He concluded by stating that this protocol is one of the important and fruitful agreements that will play a major role in achieving the desired objectives through successful partnerships. He also commended stc’s tangible efforts in building strong and productive relationships across both the public and private sectors, and its role as a key driver and developer of advanced telecom and ICT solutions.