Qatar Airways successfully migrates to Amadeus Altéa DCS

Press release

Published November 21st, 2013 - 08:37 GMT

François Weissert, Amadeus SVP and Chief Technology Adviser to the CEO in the Middle East and Asia

Amadeus, a leading technology partner for the global travel industry, and Qatar Airways, named Best Airline in the Middle East for the eighth year running, today announce the airline’s successful migration to Altéa Departure Control – Flight Management and Customer Management. The move to this flexible solution will significantly enhance the airline’s efficiency in flight operations and customer service, whilst reducing costs. Qatar Airways is the state-owned flag carrier of Qatar based in Doha.

“The successful migration of Qatar Airways to Amadeus Altéa Departure Control – Customer Management and Flight Management is a strategic step towards the transformation of our IT system,” said Srinivasan A. T, CIO Qatar Airways. “Exceptional customer service is a key competitive factor and it can only be delivered at the airport by integrating a new generation departure control solution that meets the needs of our customers.”

“Today’s advanced technology help us to provide airlines with the right solutions to further enhance the customer experience as well as increasing the carriers’ efficiency and reducing costs,” said François Weissert, Amadeus SVP and Chief Technology Adviser to the CEO in the Middle East and Asia. “This is a significant milestone not only for Amadeus and Qatar but for the airline industry in the region as a whole. Altéa Departure Control is the industry’s leading solution transforming how airlines manage passengers,” he added.

Background Information

Qatar Airways

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 160 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Company Profile

Amadeus

Travel broadens horizons, creates connections and builds economies. Travel powers progress. And Amadeus powers travel.

We build the critical solutions that help airlines and airports, hotels and railways, search engines, travel agencies, tour operators and other travel players to run their operations and improve the travel experience, billions of times a year, all over the world.

We've been doing it for more than 30 years, and we're just getting started. Innovating. Moving fast. Working with customers and partners to power better, more rewarding journeys. Leading the industry forward to shape a better future of travel