Omanoil employees recognized for upholding highest standard of customer care

Press release
Published February 24th, 2014 - 12:30 GMT

Al Bawaba
Al Bawaba

Oman Oil Marketing Company’s CEO, Engr. Omar bin Ahmed Salim Qatan, has awarded employees for their dedication to upholding the highest standard of customer care at the third annual CEO Award of Excellence. Founded in celebration of employees who contribute to making omanoil a national household name and a ‘Superbrand’ for three consecutive years, the awards encourage staff to competitively apply new disciplines to improve the customer service field and better serve the nation. 

“Our legacy lies within the memories customers take away from their experiences with us and we aim to exceed their expectations time and time again,” said Engr. Qatan. “As a home grown establishment, we couple Omani hospitality with best international practice to care for customers beyond simply fueling. Day-after-day, our mission is being made a reality by employees who demonstrate our philosophy of excellence as true brand ambassadors.” 

The CEO presented certificates and special gifts to the winners of the various categories in recognition of their efforts at an award ceremony held at Al Bustan Palace, A Ritz-Carlton Hotel. Engr. Qatan announced the Hafeet Filling Station as the ‘Best Filling Station’ of 2013 in addition to the Thumrait store as the ‘Best ahlain Convenience Store’, Arif Al Busaidy as the ‘Best Driver’, Hanan Al Harrasi as the ‘Best Individual Staff Member’ and Saud As Shizawi as the ‘Best Manager’. 

As omanoil continues to grow and evolve, it will further its quest to provide value-rich products and memorable customer experiences while redefining the standards of delivering consistently excellent service. The company plans to do this by expanding its current retail footprint of 152 filling stations and 84 ahlain convenience stores to further reach customers and communities across the Sultanate.

Background Information

Oman Oil Marketing Company

Formed in October 2003, Oman Oil Marketing Company with the brand name omanoil is envisaged to be the future prominent player in petrol and lubricant retail in Oman. Today Oman Oil Marketing Company SAOG is involved in the marketing and distribution of fuels and lubricant products and operates in the sectors of fuel retailing, direct (bulk) fuel sales to Government and the Commercial sector, lubricants, aviation refueling and storage and distribution.

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