flydubai and GE Aviation Reach Agreement for Intelligent Network

Press release

Published November 14th, 2017 - 11:03 GMT

GE Aviation and flydubai today announced that they have reached an agreement for GE to provide Intelligent Network software.

GE Aviation and flydubai today announced that they have reached an agreement for GE to provide Intelligent Network software for efficient recovery of disruptions across the airline’s fleet of Boeing 737 aircraft.

“Airline disruptions occur every day, but it’s how you handle them that sets you apart,” said John Mansfield, vice president & Chief Digital Officer for GE Aviation. “Intelligent Network software as a service gives flydubai the real-time tools to predict the impact of operational disruptions, to optimize recovery back to normal operations and to minimize the effect on their passengers.”

A result of customer collaboration, flydubai and GE Aviation launched one of the first digital customer solutions built on GE’s Predix platform in June 2016.

“Passenger experience is critically important to us. We require a tool to provide improved Customer Service and operational visibility during interruptions to flight operations. Understanding the total impact to our passengers and our operation is of supreme importance,” said Ken Gile, Chief Operating Officer of flydubai. “Intelligent Network provides a clear snapshot of the changes in our daily operations when it comes to any possible disruptions.”

The Predix-based Intelligent Network solution is designed to help flydubai to minimize the impact of unavoidable delays, enhance operational understanding, while optimally protecting schedules and revenue.

Ramesh Venkat, Chief Information Officer of flydubai added, “We can now understand the knock-on effect across our network and having this software in place will allow us to quickly make the best decisions for our operations.”

“By collaborating with customers, we’re better able to understand their challenges,” continued Mansfield. “This is exactly how we want to work together and help customers to drive greater efficiency,”

GE Aviation opened the first Middle East Aviation Technology Center in Dubai in 2015 to support customers’ operations in the region. GE also has digital centers in Austin Texas and digital foundries in San Ramon, Paris and Shanghai.

These advancements in data and analytic technologies are examples of what GE’s Predix platform for the Industrial Internet is driving in aviation.

See how GE Aviation’s Digital Solutions and Predix are taking aviation productivity to the next level.

Background Information

General Electric

GE provides knowledge, capacity building and training to empower the region’s workforce. Thirty percent of the Middle East and North Africa’s population is between the ages of 15 and 29. In the UAE, we’re partnering with the Mubadala Development Company to build local capacity by empowering local talent through trainings at our Leadership Acceleration for Business (LAB) initiative.

With 76 nationalities working in the region, GE proudly fosters diversity in the workforce. To accelerate the advancement of women, the Women’s Network, an affinity network at GE, creates opportunities for female employees to cultivate their leadership and business skills. GE is not just watching as the region realizes its future; we’re partnering to help build it.

Company Profile

flydubai

flydubai began operations in 2009 with the aim of taking more people to more places, more often. In just a few years, flydubai has firmly established its place in the region. Today, we fly to more than 90 destinations operating out of Dubai International (DXB) and Al Maktoum International (DWC). We’re creating opportunities for travel, tourism and trade across the region. By opening up new markets, we’re changing the way people look at travel while contributing to the growth of Dubai as an aviation hub.