Etisalat offers free data, minutes and premium TV channels to affected subscribers by network outage

Press release

Published February 2nd, 2017 - 06:13 GMT

Etisalat

Etisalat regrets the inconvenience caused to its customers on Friday, 27 January 2017, when some of its subscribers experienced service disruption.

As a token of appreciation for its customers’ understanding, loyalty and long-standing support, Etisalat is offering 1GB of mobile data and 120 local free minutes for affected customers.

Etisalat mobile customers who experienced service disruption can avail the free offer by dialing *103#. The offer will be accessible from Friday 3^rd February until Wednesday, 8^th February 2017. Customers can access the benefits of free data and minutes on the day of subscription.

In addition, Etisalat will open free access to more than 60 premium channels to eLife TV customers on 3 and 4 February (Friday and Saturday), 2017.

Background Information

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etisalat has deployed many innovative technologies and services to remain at the leading edge of customer experience.
etisalat’s senior leaders understands the need to continue its investments in building the networks of the future because the positive effects filter down to the rest of the economy. Today, the UAE boasts of an excellent telecoms ecosystem, capable of driving successes across industries and sectors.