DEWA showcases latest Smart Services at GITEX 2013

Dubai Electricity and Water Authority (DEWA)’s stand at GITEX 2013, is displaying its latest smart services at GITEX in the Dubai World Trade Centre as part of the ‘Smart Government’ initiative adopted by the Government of Dubai.

DEWA also announced the launch of its new smartphone and tablet application, which features new services and features such as moving in or out, requests for final settlements, requests for temporary connections for weddings and events, water and electricity distribution locations services, and quotes from HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in his memoirs ‘Flashes of Thoughts’ and ‘My Vision,’ whose wise words are a benchmark for DEWA. The application will also include links to His Highness’s official website, Facebook, Twitter, and Instagram.

DEWA also presented the latest application for the Samsung Galaxy Gear Smart Watch, Smart Cars, and the new ‘Ouya’ gaming console, making it the first government organisation to launch an application that also works on a home gaming console. In line with DEWA’s commitment to maintain its presence across all types of platforms and devices, the new range of services allows customers to complete their transactions, pay their bills, follows the latest news from DEWA, as well as many other services, in the convenience of their own homes.

“In line with our commitment to activate the ‘Smart Government’ initiative launched by HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, and Ruler of Dubai, DEWA works within an integrated strategy to become a leader in providing smart services via smartphones and devices, enabling our customers to access most of DEWA’s services any time, and anywhere. DEWA has provided creative solutions in the world of smart applications since 2010, enabling customers to complete transactions, submit forms, suggestions, and complaints via their smartphone or portable device. DEWA is providing an opportunity for its customers to test the new applications at DEWA’s stand during GITEX,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

“DEWA will showcase its latest applications that run on most smart phones and devices at its ‘smart’ stand at GITEX 2013. DEWA’s customers and visitors can try the new applications, which have been developed to include new features, such as locating the nearest service centres, using the highly sought-after Augmented Reality technology, the monthly bill viewing plan, in addition to 150 new features to achieve DEWA’s goal of providing its customers with the easiest and fastest solutions to complete their transactions,” said Marwan Bin Haider, Vice President of IT and CIO of DEWA.

DEWA has announced a grand draw which offers customers the opportunity to win a smart and environmentally-friendly car. To participate, customers must complete their transactions using DEWA’s e-services at www.dewa.gov.ae, using the smart services for their electricity and water bills (ePay), or via their smartphones through mPay. Customers will also be eligible to enter the competition upon requesting for their final invoice (Move-Out), Driver Service (Move-In), or activate the automatic payment feature.

DEWA’s automatic payment feature is designed to equip dealers to qualify for the draw by requesting a three-month consecutive payment, from October to December 2013.

DEWA is one of the largest government organisations to participate at GITEX 2013. DEWA’s services are part of the Dubai Smart Government stand (S2-B21), which will be held until 24 October 2013 at the Sheikh Saeed Hall in the Dubai World Trade Centre.