Deloitte Reports FY2021 Revenue and Releases its Global Impact Report

Deloitte has reported aggregate global revenue of US$50.2 billion for the fiscal year ending 31 May 2021 (FY2021), a 5.5% increase in US dollars (USD).

“Investing in our people, making positive changes in society and serving our clients have long been the pillars by which we make decisions and operate at Deloitte. Deloitte has taken the opportunity throughout this unique, complex and challenging year to drive positive change to our people through new and creative work solutions,  help our clients respond to the pandemic, recover and thrive, and helping communities in need access better educational opportunities” says Mutasem Dajani, CEO, Deloitte Middle East.

Staying resilient, responding to clients’ evolving needs

Deloitte successfully served clients, leveraging investments in technology that helped it stay connected, expand alliance relationships, invest in innovation, and serve the public interest.

Among the businesses, Financial Advisory grew fastest at 12.9% in USD, followed by Audit & Assurance, which grew 6.1% in USD. Government & Public Services was the fastest growing industry, followed by Technology, Media & Telecommunications. Financial Services clients contributed 27% of Deloitte’s total revenue. Among the regions, Asia Pacific (APAC) grew fastest at 14%, followed by Europe/Middle East/Africa (EMEA), which grew at 11.3% (both in USD). Deloitte also expanded its global alliance and ecosystem business by 24%.

Additionally, in FY2021, Deloitte intensified efforts to help clients advance their ESG and sustainability efforts. Employing innovative approaches, digital solutions, deep industry insights, and lessons learned from our own experiences, Deloitte worked with clients to develop their strategies and adapt their operations for success in a changing marketplace.

For the third consecutive year, Brand Finance recognized Deloitte as the strongest and most valuable commercial services brand in the world. And industry analysts continued to acknowledge Deloitte’s leadership in many service areas including cloud, cyber, strategy, and analytics.

Living our Purpose by making a positive impact for people and society 

As the world’s largest professional services organization, Deloitte is guided by its purpose to make an impact that matters. For Deloitte professionals, that means working to address the increasingly complex challenges society faces and creating a future where trust in institutions and systems is restored and progress is made on major societal challenges—including systemic racial injustice, social inequity, climate change, and economic inequality.

In FY2021, Deloitte made significant progress on ESG reporting; education; health equity; diversity, equity, and inclusion (DEI); mental health; and the environment. Deloitte’s FY2021 societal impact investment was $223 million USD, bringing our five-year investment total to $1.15 billion USD.

ESG reporting: This year, the Deloitte Global Impact Report includes in-depth reporting of our impact on the environment and on society, as well as a more detailed look at the structures and processes of our organization. 

In FY2021, Deloitte began reporting against the World Economic Forum’s Stakeholder Capitalism Metrics. This effort builds on the critical work Deloitte is doing as part of the Forum’s International Business Council (IBC) to lead and promote the adoption of a common set of ESG reporting metrics. These metrics enable companies to measure value-creation factors, increase reporting transparency and comparability for stakeholders and drive action to achieve sustainable long-term performance.  

Education and skills building: While the pandemic has accelerated trends such as reskilling and leveraging technology to improve educational outcomes, it has also exposed widening inequalities. Recognizing these challenges and the life-altering outcomes an education can provide, Deloitte doubled its commitment to supporting those being left behind in school and at work by increasing our WorldClass goal from 50 million to 100 million individuals reached by 2030. In FY2021, we reached 8.2 million individuals, and since 2017, we have reached 20 million individuals. In the Middle East region, the D-180 digital mentoring program launched in 2020 targets university graduates in their first few years in the workforce to provide them with mentoring and real work exposure to Deloitte volunteer professionals.

Diversity, equity, and inclusion (DEI) and mental health:

The events of FY2021 highlighted the growing recognition of mental health as a critical component of overall well-being. To meet the needs of its people, Deloitte established a mental health baseline for measuring well-being factors, made a global commitment to mental health within the organization and in society at large, and became a Founding Partner of the Global Business Collaboration for Better Workplace Mental Health, which aims to raise awareness of the importance of mental health in the workplace and facilitate the adoption of best practices that enable employees to thrive in the workplace.

Expanding commitment to the environment

Deloitte believes deeply that climate change is one of the defining global challenges of our time. Through Deloitte’s WorldClimate strategy, responsible climate choices are being driven within the organization and beyond.

“As Expo 2020 Dubai gets underway and seeing the innovative solutions that countries in our region have taken to combat the pandemic while remaining successful and achieving new milestones, we are constantly reminded of the resilience of the human spirit and how working together can break extraordinary new grounds, which will foster a better future for the next generations,” concluded Dajani.

To learn more about Deloitte’s societal impact and FY2021 performance, please read our 2021 Global Impact Report.