Azizi Developments advances rapidly in its digital transformation journey

Press release

Published March 25th, 2024 - 08:38 GMT

Azizi Developments advances rapidly in its digital transformation journey

Azizi Venice - Render.

Azizi Developments, a leading private developer in the UAE, is progressing swiftly in its digital transformation journey, further integrating various high-quality IT Service Management (ITSM) processes, and implementing a range of cutting-edge tools.
Azizi has implemented a large plethora of changes in its IT Service Management processes with a focus on change management, leading to smoother operations and a notable 92% increase in client satisfaction in the realm of its after sales services.
Moreover, the enhanced adoption and expanded leveraging of Salesforce Marketing Cloud’s studio has allowed the developer to produce more targeted content, resulting in a 33% gain in customer acquisition while also ensuring that only the right audiences receive tailored advertisements. Partnering with Sprout Social has also enabled extensive studies of brand-client cohesion, which has improved Azizi’s understanding of client needs. Through such tools, Azizi is able to get a fuller 360 picture of client journeys, and to thereby tailor the purchasing funnel to their particular preferences.
Further to this, implementing PeopleStrong as the new HR platform has also supported the developer’s quick growth by increasing communication, employee development, and career progression.
In his comments, Mr. Farhad Azizi, CEO of Azizi Developments, said: “We are, undoubtedly, a technology-driven enterprise – one that understands that in order to be truly stakeholder-centric, we have to continuously adopt and pioneer the latest digital tools. It is only through this unceasing transformation, this continuous pursuit of integrating the most cutting-edge tools that help us serve the people around us better – that we can achieve excellence as a developer.”
“With this in mind, and as part of our extensive digital transformation and innovation framework, we prioritize investing in comprehensive staff training to improve our ability to navigate the digital landscape”, he continued.
Azizi Developments’ Sales Gallery can be visited on the 13th floor of the Conrad Hotel on Sheikh Zayed Road.

Background Information

Azizi Developments

Although the foundation stones of the present-day Azizi Group were laid in 1989, it was in 2007 when the towering presence of Azizi Developments first began to take shape. Mirwais Azizi was driven to design homes and communities inspired by modern urban living. But at the heart, it was about giving back to a city that had offered him and his family a place of peace and security. He set a vision for the future without losing sight of the past, ensuring he stays within client budgets, but goes beyond the norm to create the best possible living experience for people. Today, Azizi Developments reflects the aspirations of a wide spectrum of lifestyle seekers. This means a permanent dedication to understanding and meeting clients' aspirations, developing distinctive homes that set the standard in contemporary building design and offering an unparalleled level of customer service. It's about unlocking a new lifestyle for the curious and ambitious, setting the ideal platform to live, work and play – and building communities that bring people closer.