The Saudi Electricity Company, Central Operating Area (SEC – COA), has selected Protek’s nexoss Unified OSS solution to enable increased service reliability of its telecommunications network and to reduce the cost of maintenance service.
This network management and real-time inventory solution will enable SEC-COA to determine the exact geographic location of a particular potential network fault before it occurs, and, critically, before it affects the services delivery to its customers. This will help SEC to respond to faults according to their Service Level Agreements (SLA) value, as well as reducing maintenance costs and repair time.
SEC-COA, formerly SCECO, is a tier one electricity company in Saudi Arabia, which has its own telecommunications network. In order to gain a centralized view of its network, SEC-COA needed to integrate several multi-vendor element network management systems.
The Protek nexoss Unified OSS solution will provide SEC with a seamless and integrated management solution including Fault Management and Configuration Management solutions. It will also deliver the ability to look at any part of the network from a single point, making it much easier to identify problems as soon as they occur.
Protek is partnering with ABB Saudi Arabia for this project. Protek develops markets and supports software solutions for next generation convergent service providers and large enterprises. Protek employs around 260 people globally, with headquarters in the United Kingdom and offices in Rome, Scandinavia, Russia, South Africa and the Middle East. — (menareport.com)
© 2003 Mena Report (www.menareport.com)
