The Community Development Authority (CDA) in Dubai has won two awards at the Gulf Customer Experience Awards (GCXA), one of the region’s leading platforms for recognising outstanding initiatives and projects that advance customer experience and service excellence. This achievement reflects the Authority’s efforts in designing and delivering innovative community services and initiatives that contribute to enhancing societal wellbeing and reinforcing Dubai’s position as a leading regional and global model for human-centred services. The CDA won the Customer at the Heart of Everything Award for its Unified Volunteering Platform, a comprehensive ...