ALBAWABA – ChatGPT’s developer, OpenAI, said on Thursday that it is looking into consumer complaints regarding issues with the AI program reportedly not functioning for many.
Many users took to social media reporting the service’s downtime, with our own testing with the app not showing conversation history, as well as failing to answer to queries with variety of errors.
Reports on Down Detector started picking up approximately 1:30 PM ET, which seems to be when the service interruption arose. OpenAI said that ChatGPT, the API, and its text-to-video generator Sora are “currently experiencing high error rates” in a status page update at 2:00 PM ET.
According to an update published at 2:18 PM ET, OpenAI continues to keep an eye on the matter and said that the problem was “caused by an upstream provider.”
OpenAI said at 3:06 PM ET that it is "continuing to work on a fix." However, no estimated time of return for the service has been provided as of yet.
Approximately 92% of users who reported problems with the application suspect they were associated with ChatGPT, with a small percentage claiming that the website or API was the culprit of the issue, as reported by the Mirror.
Over the last several months, ChatGPT has experienced multiple outages. Only a few days after OpenAI made Sora available to ChatGPT subscribers earlier this month the video production tool and ChatGPT fell down for hours. In the meanwhile, ChatGPT went down in June due to a large outage that affected the AI tools, according to Yahoo.
