ALBAWABA - A Pegasus Airlines aircraft from Sabiha Gökçen Airport to Dalaman had five hours of delays, which led to reports of two passengers passing out from exhaustion. Posts on social media indicated that the crew and pilot had left the plane, claiming the conclusion of their planned shift.
During the wait, passengers reportedly asked for water and sandwiches to quench their thirst, but their demands were allegedly not sufficiently fulfilled. Some passengers loudly requested food, and an announcement was made to provide free refreshments in reaction to the growing tensions.
Two passengers allegedly fainted as a result of the scenario, with a new crew waiting owing to the prolonged delay. Passengers were shown on camera complaining about the protracted wait, and several of them were crying out for food and drink because they were becoming hungry and dehydrated.
The Pegasus Airlines event sparked a significant response on social media. Many people expressed concern about the absence of a "Emergency Action Plan" to handle situations like this, and they criticized the airline for leaving customers hungry and thirsty during the protracted delay.
Several comments brought up the regular delays on Pegasus flights to Dalaman, indicating a more widespread problem with the airline's scheduling and operations.
Some customers expressed their own grievances with Pegasus, presenting a widely shared video as proof of ongoing issues with their travels.
Users criticized the crew's choice to leave the plane after their shift finished, stating that it was inappropriate considering the situation the passengers were in. They maintained that rather than abandoning the aircraft, the crew ought to have remained to handle the problem.