Jumeirah Bab Al Shams Desert Resort & Spa, part of Dubai-based luxury hospitality group Jumeirah, has recently been awarded the ISO9001:2000 Certification by Lloyd’s Register Quality Assurance for their Quality Management System. Jumeirah Bab Al Shams Desert Resort & Spa is the new Jumeirah hotel to join its sister properties to implement and achieve the standards as required of ISO9001:2000.
Gerald Lawless, CEO of Jumeirah states; “The certification demonstrates our ongoing commitment to ISO as one of the main measures ensuring that our standards are consistently applied throughout the group and any changes to them have to be communicated in a logical and formal way. I would like to sincerely thank our colleagues and management at Jumeirah Bab Al Shams Desert Resort & Spa and the Quality Management Team of Jumeirah for all their efforts in ensuring success of our ISO certification throughout the group.”
The structure of Jumeirah’s Quality Management System is supported at the highest level by the company Vision, which outlines the future direction of the company and the Quality Policy which outlines management commitment in achieving our objectives for quality. Both in turn are supported by Guiding Principles, which are the values that guide Jumeirah colleagues through their daily activities.
Implementing and maintaining ISO9001:2000 Certification is the company’s public declaration to provide a consistent level of quality throughout all areas of its operations.
Jumeirah properties are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards. The Dubai based luxury international hospitality group encompasses the world renowned Burj Al Arab, the world’s most luxurious hotel, the multi-award winning Jumeirah Beach Hotel, Jumeirah Emirates Towers, Jumeirah Beach Club Resort and Spa, Madinat Jumeirah and Jumeirah Bab Al Shams Desert Resort & Spa.
The group’s activities are however, not restricted to hotel and resort management. The Jumeirah Group portfolio also includes Wild Wadi, regarded as one of the premier water parks outside of North America and The Emirates Academy of Hospitality Management, the region’s only third level academic institution specializing in the hospitality and tourism sectors.
Jumeirah has also expanded internationally and manages the Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London’s Belgravia.
Building on this success, Jumeirah Group has become a member of Dubai Holding, a collection of leading Dubai based businesses and projects, in a step that aims to initiate a new phase of growth and development for the group.
As of January 15th 2006, Jumeirah has assumed management of the Essex House, one of New York’s most prominent hotels.
