HSBC has formally opened its new Customer Service Centre at Ibn Batuta Shopping Mall on 27 July. HSBC is the first international bank to be situated in this major new retail development in Dubai.
The new Centre, the fourth in Dubai, will be a one-stop-shop for customers to submit applications for new accounts, loans, credit cards, cheque books, Islamic financial solutions and other products and services. Specialist advice can be arranged for invesment, insurance, mortgage, offshore, and business banking. An Internet kiosk is also available for customers. It is staffed by a team of five and will be open seven days a week from 8 am to 10 pm.
Lester Wynne-Jones, Regional Head of Personal Financial Services, HSBC said, “We want to be where our customers need us. We anticipate that a significant number of visitors to this exciting new mall will make use of our services and products. A team of dedicated and experienced HSBC representatives, including UAE national staff, are available to advise existing and potential customers on our full range of facilities. Customers will benefit from the flexible banking hours, adequate parking space and conveinence of high quality banking while shopping.”
HSBC’s other Customer Service Centres are in Spinney supermarkets located at the Mercato shopping mall in Jumeirah and on Trade Centre Road in Dubai as well as at Al Attar Business Centre on Sheikh Zayed Road.
