Gulf Bank has held its first graduation ceremony for 34 employees who successfully completed the Bank’s new Induction and Relationship Officer certifications in 2010. The ceremony, which took place at Gulf Bank’s Mubarak Al Kabir branch, was presided over by Mr. Surour Alsamerai, General Manager – Human Resources at Gulf Bank, Mr. Aly Shalaby, General Manager of Consumer Banking Group and Mr. Subhi Faraj, Deputy General Manager of Consumer Banking Group, who congratulated the graduates and awarded each with an official certificate for successfully completing their programs.
Mr. Alsamerai said: “I am very pleased that so many employees have had the motivation and dedication to successfully graduate from this course. Our success is dependent on the continual development of our employees’ skills. We help our businesses by providing coaching and practical training to ensure that employees can remain up to date with the latest customer relationship thinking, and can perform with maximum confidence and efficiency. “
“Our philosophy is to provide our employees with practical and sustainable solutions. We focus on building a highly-skilled employee base in our businesses to ensure sustainable behavior changes lead to performance gains, and I congratulate and thank every graduate here today for their hard work and commitment in achieving the high standards we have set.” Alsamerai added.
Gulf Bank‘s Learning and Development team has designed these new programs to focus on helping employees in practical ways to develop strong and lasting relations with customers, as well as providing comprehensive insight into customer handling and customer relations. The Bank is a long-time leader in the banking industry and excels in delivering a superior customer experience through providing professional quality, innovation and creative banking solutions. Gulf Bank recognizes that the foundation of its strength lies in the strong ties it has with its customers and the diversity, involvement and performance of its employees.
