Recent publications report that some German payment cardholders were unable to conduct transactions after the turn of the New Year. Gemalto (Euronext NL0000400653 - GTO), as a major supplier to German banks, has been working with its customers on investigating and fixing the situation since first informed on Sunday afternoon. Gemalto and the German banks are actively developing together a corrective process that avoids the replacement of the affected cards in Germany. At this stage, according to ZKA (Zentraler Kreditausschuss – the German Central Credit Committee), acceptance of the concerned cards by the ATM (Automated Teller Machines) and point of sales terminals is widely re-established in the country. Gemalto payment cards issued for other countries are not affected.
Olivier Piou, Chief Executive Officer, added: “We are fully focused on minimizing the inconvenience for the cardholders. As a partner, we will of course meet our contractual obligations, and continue to support our clients. We trust that we will promptly deploy a solution with our German customers to return to full normal operation.”
