Dubai Trade centralized online initiatives gain popularity
Trade facilitator, Freight Systems discuss integrated services
Services offered by Dubai Trade, the innovative online platform of Dubai World, are continuing to win praise from the logistics and freight forwarding community in Dubai.
Freight Systems, a leading logistics and freight forwarding company based in Jebel Ali, conveyed its appreciation at a meeting between the two entities last week attended by Mahmood Al Bastaki, Director, Dubai Trade, and Viji John, General Manager-sales, Freight Systems.
A number of senior officials from DP World, Jafza, and Dubai Customs – entities whose entire range of electronic services are integrated on the portal, www.dubaitrade.ae , were also present at the meeting chaired by Mahmood Al Bastaki.
The meeting was the latest in a series of direct interactions initiated by Dubai Trade as part of its customer outreach programme.
Mahmood Al Bastaki, Director of Dubai Trade, said:
“Dubai Trade is now working on a roadmap to expand the range of its electronic services in 2009 and this meeting has provided us with valuable feedback on the evolving needs of customers. Freight Systems is a major player in Dubai’s logistics sector and listening to their experience with our portal helps us fine-tune the system and make it even more user-friendly. Dubai Trade’s aim is to establish electronic payment as the most favored transaction option and take it to a level where we could eliminate time and cost consuming counter transactions.”
Viji John, General Manager-Sales, Freight Systems, said: “Dubai Trade’s online solutions have been instrumental in supporting our operations. As leading logistics providers for both sea and air freight movement, we rely heavily on Dubai Trade’s secure real-time services. Freight Systems’ own IT services are inspired by the huge success and popularity the portal has achieved. We thank Dubai Trade for reaching out to its customers through these meetings which provide us with an opportunity to directly interact with them and convey our views.”
Dubai Trade’s integrated supply chain solutions have helped create a vast number of electronic solutions to the community of importers and exporters for whom cost and time management is of key essence.
Freight Systems is an ISO 9001-2000 certified freight forwarding company with global head office in Dubai & its operations spreading across 17 countries with a network of partners spreading across the globe. It offers total solutions in sea-air, air-sea and air-air freight services.
FSL thanked the team on this initiative taken by Dubai trade with the aim of establishing communication bridges with its customers and understanding the trade requirements in order to further enhance its services to ensure a seamless interface to the portal.
