The Commercial Compliance and Consumer Protection Division in the Department of Economic Development (DED) conducted field visits to the vegetable and fruit market, and a number of consumer and food products outlets in Dubai, to inspect market prices.
The field visits complement the campaign organized recently by the Division with the consumer and food products suppliers including many shopping malls. The visits covered outlets of Union Co-operative Society, Hyper Panda, Mirdiff City Centre, Carrefour, Lulu supermarket, and Spinneys.
"This campaign is part of DED's commitment to protect consumer rights, and highlights DED's continued co-ordination with retail outlets to offer foodstuff products at reasonable and consistent prices, especially during the Holy Month of Ramadan," said His Excellency Mr Sami Al Qamzi, Director General, DED.
"The field visits also aimed at enhancing awareness on consumer protection and ensure the availability of products at suitable prices, and maintain the stability of prices, especially during Ramadan," added Omar Bushahab, CEO, Commercial Compliance and Consumer Protection Division, DED.
He said that Ramadan Food Baskets provided by the outlets are optional in Dubai due to the low turnout of consumers in recent years.
Stressing on the partnership between DED and the retail sector, Bushahab said: "We look at working together to provide best services to consumers. DED will continue to communicate with consumers and merchants in all outlets to maintain a balance between availability and prices of goods."
The Commercial Compliance and Consumer Protection Division urged outlets to display clearly an announcement issued by DED on consumer rights with the Division's toll-free number and website for consumers to communicate with DED.
The Commercial Compliance and Consumer Protection Division will conduct awareness campaign across all major retail outlets in Dubai following the month of Ramadan. The Division conducted an awareness programme that covered more than 3000 traders in Dubai, which aimed at familiarizing them with the rights of the consumer.
