CrysTelCall, Jordan's first contact center, will participate in GITEX Technology week in Dubai. The exhibition, which will take place between September 8-12, will focus on the region’s fastest growing sectors including the IT business solutions and telecommunications sectors.
Commenting on CrysTelCall's participation in GITEX, CrysTelCall CEO Mr. Rami Sweis said "There is an increasing demand for outsourcing services in the region. CrysTelCall aims to educate customers of the benefits of outsourcing services including Inbound and Outbound contact services and business process outsourcing (BPO). The aforementioned services are customized to help clients attain measurable business results and enhance the value of their brands. Furthermore, we provide our services 24/7 in order to allow businesses to continue generating revenues and exceeding client service expectations". "We are eager to have a strong presence that reflects our vision and strategy. We believe that this exhibition will provide us with a good opportunity to interact with potential clients, generating interest in our services from the region and beyond" he added.
CrysTelCall's participation in this worldwide and specialized event comes through occupying one of the prime locations within the Jordanian pavilion.
The five day exhibition will host over 3300 international companies representing over 79 countries from around the globe, bringing visitors the latest products and services the market has to offer. GITEX provides the region with an ideal business environment, whereby visitors can learn about the dynamics of each country's ICT industry, discuss future investment opportunities, and network with key investors.
About CrysTelCall:
CrysTelCall is Jordan’s first independent, multilingual contact center that provides a full range of Inbound and Outbound services, consultancy, and business process outsourcing (BPO) customized to help clients attain measurable business results and enhance the value of their brands.
Based in Amman - Jordan, CrysTelCall aims at positioning itself as a leading contact center providing services to corporate clients worldwide, while allowing them to decrease operating costs, increase profits, assure business continuity and enhance customer relationships.
CrysTelCall’s backbone is dependent on its highly experienced professionals, their value added knowledge, superior infrastructure and cost-effective tools that help manage its client needs in a highly professional and secure manner, and adhering to the highest quality standards.
In addition, the company adopts the world’s most innovative solutions, state-of-the-art IP technologies and proven strategies to optimize customer relationships in an outsourcing solution.
With a unified platform and a fully distributed architecture powered by Avaya, CrysTelCall handles email, fax, voice messages, speech recognition, self service capabilities, text chat in addition to inbound and outbound calls.
CrysTelCall provides its services to local, regional, and international corporations and institutions primarily in the telecommunications, banking, insurance, travel, automotive, advertising and marketing, healthcare, real estate, government and hospitality industries.
