Appreciating the growing demand for simple and hassle-free travel, British Airways has mandated e-ticketing in Oman effective 1 February 2006, enabling customers to be in complete control of their travel arrangements.
“As the first European carrier in the region to introduce e-ticketing, we are taking the lead in implementing the new technologies available in the travel industry,” said Sunita Gomes, British Airways Manager Oman and Yemen. “The advantages of e-ticketing for our trade partners and customers are enormous. With e-tickets being available on more than 70 per cent of British Airways’ routes worldwide, as well as having e-ticket agreements with 28 major airlines, we feel certain that this will give travelers in Oman increased flexibility and control over their journey.”
With electronic ticketing being available for the trade, British Airways hopes to save travel agents valuable time and costs. Not only is it quicker to book and issue an e-ticket, savings can be made due to less paper usage and courier fees enabling travel agents to focus on satisfying their customers’ needs.
For customers, the advantages of using e-tickets are numerous. For instance, e-tickets cannot be lost, forgotten or stolen as all flight details are held electronically and customers are able to enjoy a quicker check-in experience.
The e-ticket mandate requires travel agents to issue an e-ticket on all eligible itineraries or pay a penalty of OR 15.
