QuestionPro

QuestionPro, a global leader in online survey and research services, has announced the acquisition of Cmiles CX, a prominent provider of 360° customer experience and feedback-tracking solutions. This strategic acquisition signifies QuestionPro's entry into the important Egyptian market, underscoring QuestionPro’s omni-channel commitment to provide a seamless and integrated customer experience across multiple channels and touch points, both online and offline. Cmiles CX is well-known for its innovative use of kiosks for real-time feedback collection, offering comprehensive insights into customer interactions. By integrating Cmiles CX's advanced solutions with QuestionPro's robust platform ...