Most governments around the world have temporarily closed educational institutions in an attempt to contain the spread of the COVID-19 pandemic and have mandated that schools and universities introduce distance learning programs. In a short period of time, institutions have had to grapple with integrating information technology into their educational systems in order to provide a user experience consistent with classroom sessions. Post pandemic, we see there likely to be a hybrid model where online education will eventually become an integral component of school education. Educational systems will need to ...