The online availability of basic services in Dubai is higher than in Europe. The Emirate’s score is marginally higher than that of Finland, which holds the fourth position in Europe, according to Madar Research Group.
These findings are featured in a study based on a methodology adopted by the European Commission, for evaluating the level of online availability of EU basic public services.
The study placed Dubai's online availability of basic public services at 76.4 percent, against Finland's 76 percent. Further, the online percentages of basic public services provided to businesses stood at 85.2 percent and to individuals at 67.7 percent.
Some 30 percent of Dubai government's basic services to individuals got scores that correspondent to the highest possible level of online availability, while 44 percent of services provided to businesses also achieved full score. The study showed that 66.7 percent of the basic services provided by Dubai's free zones to their partners were available online.
The study covered 19 basic services - nine for individuals and 10 for businesses-provided by Dubai eGovernment through the Internet as on October 31, 2002, after surveying 226 services. — (menareport.com)
© 2004 Mena Report (www.menareport.com)
