UAE Exchange bags Dubai Quality Award and DSES Award

The world’s trusted money transferrer, UAE Exchange today said that it has bagged two prestigious awards - Dubai Quality Award in Financial Services category and Best Service Performance Brand under Dubai Service Excellence Scheme thanks to its relentless quest for excellence across its operations.

Mr. Y. Sudhir Kumar Shetty, COO – Global Operations, UAE Exchange, said, “Quality is the core of any business to survive in the market. It is essential for any business to offer quality services to its customers. UAE Exchange always has strived to deliver the best to be successful. This passion for quality and success, in everything we do, has made us the most trusted brand amongst our customers and has earned recognition from our partners and regulators, across every market, where we have our operations. DQA and DSES awards only further endorse our relentless focus on quality.”

The awards ceremony was held in the presence of His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai; Shaikh Maktoum bin Mohammed bin Rashid Al Maktoum, Dubai Deputy Ruler and Shaikh Majid bin Mohammed bin Rashid Al Maktoum, Chairman of Dubai Culture and Arts Authority along with heads of government departments.

These awards are established under the aegis of Dubai's Department of Economic Development to improve the standards of businesses operating in Dubai, thus boosting external and internal trade.

Mr. Promoth Manghat, Vice President – Global Operations, UAE Exchange, said, “Recognition for excellence is an encouragement. But it is also responsibility to push our limits to bring more value to the table – more than before. DQA and DSES awards are prestigious acknowledgements for our efforts to constantly raise the quality standards. These efforts to succeed and sustain, by bringing more value to our customers, have borne fruit yet again. We thank the government, our partners and customers for supporting us to achieve new milestones in our journey to excellence.”

Customers have always been at the core of every activity that UAE Exchange has indulged in, and it is this fervour, which has brought the organisation many recognitions including the TISSE Certification from TICSI, UK, Banker Middle East Product Award, Dubai Quality Award, Sheikh Khalifa Excellence Award, Sheikh Mohammed bin Rashid Al Maktoum Business Award, Dubai Human Development Appreciation Programme, Best Partner by Emirates National Development Programme, UAE Emiratisation Award, Deutsche Bank STP Excellence Award, Customer Service Week Star Award for 2010, 2011 and 2012, ISO 9001 and 14001 certification, voted Superbrands from 2009 to 2012 consecutively and Bizz Award for being the most inspirational organisation.