Samaco opens huge service center for Volkswagen, Audi in Jeddah
Press release
Audi, VW Samaco service centre
Samaco, the exclusive dealer of Volkswagen and Audi in Saudi Arabia, has steeped up customer care with the opening of a huge new service center for both brands on Prince Mohammed bin Abdulaziz street (Tahlia) in Jeddah.
The 20,000-sq.-m. center has 46 platforms for service, six for direct service and seven for Internet troubleshooting. Its parking area can accommodate 28 cars for customers and 96 cars for the service center.
Fathy Allam, Audi brand General Manger in Saudi Arabia, said Samaco’s world-class after-sales service would take a qualitative leap with the launch of the new center to complement the luxury brand’s high manufacturing quality and leading market position.
Philip Burrluck, Volkswagen brand Manager at Samaco, said the new center would further refine Samaco customer service to Volkswagen’s best standards worldwide.
Samaco is also the exclusive dealer Porsche in Saudi Arabia and last year opened a Porsche service center at King Road in Jeddah to maximize customer support for owners of the high-end luxury and sports cars.
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Background Information
SAMACO Automotive
Ever since SAMACO’s foundation in the Kingdom, it has been a pioneer of automotive distribution, a leading after-sales provider and strategic partner for Audi, Volkswagen and Porsche. SAMACO has effectively provided a comprehensive range of services that elevate the quality of its high-end brands.
Audi
Audi is a German manufacturer of a range of automobiles, from supermini to crossover SUVs in various body styles and price ranges that are marketed under the Audi brand. The company is headquartered in Ingolstadt, Germany, and has been a wholly owned (99.55%) subsidiary of Volkswagen AG since 1966.
Currently, Audi's sales are growing strongly in Europe. Its 2007 worldwide sales have been released as 964,151 vehicles sold - a record for the brand. In 2008, Audi has achieved the 13th record year in a row passing the 1 million unit mark with 1,003,400 sold units.
Volkswagen Middle East
Volkswagen’s relationship with the Middle East dates back to when the first Beetle was sold here many years ago. Since then, the brand has witnessed an exponential expansion. In 2005 Volkswagen, Europe’s largest car manufacturer, confirmed its commitment to its customers and partners in the region with the opening of the Volkswagen Middle East Regional Office based in Dubai, United Arab Emirates. This initiative has allowed the brand to introduce a wider variety of Volkswagen models to the region and strengthen their dedication to their patrons.
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