PEC Al Saad introduces new cashless payment system

Hamad Medical Corporation’s (HMC) Pediatrics Emergency Center Al Saad (PEC) today introduced a new cashless payment system for all its services. Under this new system which has been trialed successfully for the past three months, cash payments will no longer be accepted at the PEC.

The implementation of this new payment method is part of a wider program looking at streamlining and enhancing the overall patient experience across HMC.

Patients visiting PEC Al Saad will now need to pay by credit, debit or e-cash card (a new card available from Qatar National Bank for QR20, which can be topped up and used to pay for government services), instead of using cash.

As a result, PEC patients paying cash for their medications will now be able to pay at the pharmacy counter instead of visiting the cashier, allowing them to retrieve and pay for their prescriptions more efficiently. The cashless system will also allow any subsequent payments for services to be taken at the registration counter.

Assistant Director of Pediatrics Emergency Centers, Dr. Mohamed Al Amri, said: “By eliminating a step in the payment process, we hope to save valuable time for our young patients and their families who are visiting the PEC Al Saad.”

So far, HMC has piloted the cashless system with great success at the Women’s Hospital and Bone and Joint Center. It is believed that this change has enhanced the patient experience and the organization is looking forward to implementing the system across all of its facilities in the near future.