Orange, Umniah and Zain introduce fully operational branches at Leaders

Leaders Center, a 3,800 square meter technology and entertainment megastore has collaborated with Orange, Umniah and Zain, providing customers with fully operational customer service retail branches that are now open for service at the megastore. This partnership comes as part of Leaders Center’s efforts to continuously enhance its services and add value to customers to ensure they benefit from a convenient and comfortable shopping experience.
Orange, Umniah and Zain are spreading their branches all over the country to provide easier access to their customers and allow them to enjoy numerous services that include processing bill payments, offering advice on their latest products and services, answering customer queries, assisting customers who wish to subscribe to their services and much more.
Mr. Ali Murad, CEO of Leaders, stated, “We have partnered up with Jordan’s leading telecommunications companies in order to provide our customers with top-notch services and products so they can benefit from a one-of-a-kind shopping experience. As an added value service to our customers, we have now made available fully operational branches for Orange, Umniah and Zain as part of our objective to transform Leaders Center into a one-stop-shop for our customers’ needs.”
He added, “Leaders Center is keen on upgrading the consumer electronics market in Jordan with a world class in-store experience backed by robust after-sales service. Leaders Center believes in a total shopping experience instead of an in and out purchase process therefore our customers will be involved and engaged in deciding upon the best services to be provided and the latest technologies to be offered.”
Leaders Center, a three-floor megastore located in West Amman on King Abdullah II Street was officially launched in July 2011, offering consumers in Jordan a diversified range of consumer electronics and electrical appliances along with a comprehensive collection of some of the world’s most renowned brands.
With a stylish interior, Leaders Center is a cutting-edge and individualistic store that provides value for money combined with a collection of the finest quality merchandise ranging from TV and video, audio, mobile phones, cameras and camcorders, computers, office products, video games and gadgets, food preparation, crystals and glassware, beauty and health, home and leisure, BBQ and garden, lighting, travel accessories, fitness equipment, wall units and TV stands.
Background Information
Orange
Orange Jordan is one of the 29 subsidiaries of Orange Group, a leading telecommunications operator in the world that ranks in the top ten among its competitors.. Orange Jordan is an international brand with a local spirit, applying globally acquired experience to initiate and maintain a digital transformation of the country that will lead to greater opportunities at shared socioeconomic prosperity for its people. It has an expanding customer base of more than five million, a network of around 1,800 dedicated employees, and more than 55 branches.
Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 8 Middle Eastern and Africa countries with a workforce of over 6,000 providing a comprehensive range of mobile voice and data services to over 50 million active individual and business customers as of March 31, 2019.
Umniah
Since its launch in 2005, Umniah continues to gain prominence as one of the region’s fastest-growing and most reliable telecommunications providers. Offering a diverse array of high-quality mobile, internet and enterprise solutions, Umniah has cultivated a loyal customer base of around 3 million customers in one of the region’s most competitive markets.