Ooredoo’s AI Chatbot Saeed to the ‘SIM’ Rescue

Press release

Published April 13th, 2020 - 10:53 GMT

Customers can also fully manage their accounts, pay bills, top up, upgrade plans and much more, all at the touch of a button. And Saeed can assist if you get stuck.

Highlights

There is no need to worry when Ooredoo’s AI chatbots, Saeed are around.

There is no need to worry when Ooredoo’s AI chatbots, Saeed are around. As the nation works to combat COVID-19 and stay at home, new and existing customers can simply drop a line to Saeed through the App, online or on WhatsApp, requesting to reactivate an old SIM card or order a new one and have it delivered to their home.

Designed to respond instantly to written enquiries, Saeed can provide a range of information and links to Ooredoo’s products and services, including Shababiah prepaid, Shahry postpaid, Fast Home Internet, Super Fibre, and the eShop, as well as current offers and promotions. Customers can also fully manage their accounts, pay bills, top up, upgrade plans and much more, all at the touch of a button. And Saeed can assist if you get stuck.

Head to the award-winning Ooredoo App or WhatsApp 95009500 to chat with Saeed and take advantage of all the additional benefits of the app, which can be downloaded from the App Store or Google Play. For more information, customers can also visit www.ooredoo.om.

Background Information

Ooredoo

We are on a mission to empower customers across our global footprint to access and enjoy the best of the Internet in a way that is personal and unique to them.

We continue to invest in our networks to ensure seamless connectivity that caters to our customers’ growing digital needs.

We are working as a real digital enabler across our markets and our aspiration is to help people simplify their lives and enjoy exciting and rewarding digital experiences.