Oman Oil Marketing Company CEO inaugurates ‘Customer Care Week

Press release
Published October 4th, 2016 - 10:51 GMT

During the event
During the event

As part of the its continued efforts to celebrate customer service and satisfaction, Oman Oil Marketing Company’s (omanoil) CEO Omar Ahmed Qatan inaugurated ‘Customer Care Week’ by working as a fuel attendant at a filling station in Qurum Heights. Set to commemorate the important role of its loyal customers form the 2ndrd-6th of October 2016, the event will feature number of high-impact initiatives designed to reward patrons for their loyalty over the years.

During the week-long initiative, teams from omanoil plan to participate in a number of activities across the Sultanate to showcase the important role customer service plays in achieving sustainable success. Eng. Qatan said, “Customer Care Week is all about our patrons and reiterating our commitment to maintaining their needs at the highest priority levels. We believe that it is an honor to provide them with our services and will continue to reflect that in every single customer engagement, interaction and visit they make to the pump.”

He added, “Our entire ethos is founded on the principle of delivering the best products and experiences possible, a value ingrained in our DNA and everything we do. Our aim is to continuously surpass their expectations and we look forward to doing so for the duration of Customer Care Week and beyond.”

Renowned as one of the Sultanate’s most popular brands, Oman Oil Marketing Company continues to provide a one-stop shopping experience that raises the bar for stands of care and service. The company has launched a number of initiatives over the years to give back to its customers, including the highly acclaimed ‘Farah Happiness’ campaign.  

Background Information

Oman Oil Marketing Company

Formed in October 2003, Oman Oil Marketing Company with the brand name omanoil is envisaged to be the future prominent player in petrol and lubricant retail in Oman. Today Oman Oil Marketing Company SAOG is involved in the marketing and distribution of fuels and lubricant products and operates in the sectors of fuel retailing, direct (bulk) fuel sales to Government and the Commercial sector, lubricants, aviation refueling and storage and distribution.

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