Nissan Takes Online Car Buying To the Next Level With New Augmented Reality Solutions

Published December 9th, 2020 - 12:10 GMT

Nissan Takes Online Car Buying To the Next Level With New Augmented Reality Solutions
New web-based digital experience allows customers to configure, visualize and experience products in real-time from the comfort of their homes
Highlights
Nissan has announced the launch of its web-based Augmented Reality (AR) experience, its latest digital innovation for customers in the Middle East.

Nissan has announced the launch of its web-based Augmented Reality (AR) experience, its latest digital innovation for customers in the Middle East. Customers can easily access the experience on mobiles and tablets without having to download an app, and choose to visualize the product in silo or within a background of their choosing.

Currently available for the Nissan Patrol, and soon with four more models (all-new Nissan Sunny, X-Trail, Kicks and Altima), the AR experience enables users to view the cars and select exterior colours based on their preference, while also reading more about the car’s key features via 6 interactive hotspots at different locations on the car.

Customers can use the AR functionality to see a 360 view of the personalized product with a plain background or place it in the real world – whether a living room, backyard or around the city. They can also use touch interface to scale up or down, position and rotate the rendering at a particular location.

Furthermore, those using the AR experience also have the option to access the detailed vehicle landing page, or even book a test drive at home.

Thierry Sabbagh, Managing Director, Nissan Middle East said: “At Nissan, we are committed to providing the best customer-centric solutions – whether in-store or digitally. With our new AR experience, customers can now engage with our products in an entirely unique and efficient way, so they can make informed vehicle purchase decisions without even leaving their homes. We are proud to bring this addition to our Shop@Home offering, to provide a truly connected auto retail experience for prospective car buyers in the region.”

Nissan’s Shop@Home suite of digital and remote services on its website has been created to transform the customer experience by bringing Nissan’s showrooms directly to people’s homes. This includes a virtual showroom, home test drives and car maintenance services, video call assistance, amongst others. 

Another recent addition to Shop@Home is the Online Finance Calculator tool which enables consumers to calculate their Estimated Monthly Installment (EMI) based on budget, car model, and eligibility - as well as compare EMIs for different vehicles. It also helps complete the online buying process through the online pre-finance application, as well as access warranty information. 

For more information, please visit the link here.

For more information about our products, services and commitment to sustainable mobility, visit Nissan AMI. You can follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube.

Background Information

Nissan Middle East

Nissan’s heritage in the Middle East goes way back to 1957, when the first Nissan vehicle was sold in Saudi Arabia. Since then the Nissan Legacy has taken deep roots in the hearts of the Middle East people by becoming an integral part of their lives.

Currently Nissan is one of the most popular and successful automobile brands in the Middle East boasting of a strong line-up ranging from popular passenger cars to powerful 4x4 series and commercial vehicles.

In its quest to closely understand the local needs of its customers, Nissan Motor Co. Ltd. in June, 1994 set up a regional Middle East head quarters in Dubai, thus becoming the first Japanese car manufacturer to accomplish this feat. The Nissan Middle East FZE office houses a highly sophisticated training center which serves as an excellent training ground for undertaking Nissan customer care and service activities.

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