Mercedes-Benz Oman launches Expert Repair Service Week offering customers a free vehicle body inspection

Press release
Published May 22nd, 2016 - 04:57 GMT

Expert Repair Service Week
Expert Repair Service Week

Mercedes-Benz Oman has launched its new Expert Repair Programme, which combines the exclusive SmallRepair services and collision repairs to bring vehicles back to their original condition – quickly, professionally, and at an affordable cost. The Expert Repair Programme is being introduced to Mercedes-Benz drivers during its Expert Repair Service Week, part of its on-going automotive safety campaign in the Sultanate. Expert Repair Service Week will run from the 22nd to the 26th of May, offering customers a complimentary vehicle body inspection for all Mercedes-Benz passenger cars at its Authorised Service Centre in Muscat.

“Mercedes-Benz Expert Repair Service and Expert Repair Service Week have been developed as part of our rigorous prioritisation of the comfort and security of our drivers and their passengers,” explained Clive Hammond, CEO of Zawawi Trading Company-Automotive.

He added: “While Mercedes-Benz vehicles are engineered for safety, sometimes unexpected incidents can happen on the road and damage may occur. During Expert Repair Service Week, our customers have the opportunity not only to ensure their vehicles are in the best possible condition but also to learn about the absolute importance of proper post-incident vehicle inspection and the advantages of Mercedes-Benz Expert Repair, which benefits from the skills of highly trained technicians who bring vehicles back to their original level of safety and visual appeal, preserving value and ensuring warranties are maintained.”

Mercedes-Benz Expert Repair Service draws on years of expertise, the latest technology and the finely honed skills of the Mercedes-Benz Technical Team, repairing all levels and degrees of damage cost-effectively and in the shortest time possible. All repairs, including paint work, are carried out only in Mercedes-Benz Authorised Workshops, only Mercedes-Benz precision manufactured and thoroughly tested GenuineParts are installed, and only cutting edge equipment and the latest techniques are used. Dedicated Advisors are always available to provide more information on the Service’s range of options and assist with insurance claims.

For minor problems such as stone chips, scuffs and plastic repairs, the Mercedes-Benz SmallRepair Service has a range of innovative solutions. Amongst its unique features is Wheel repair, easily removing scratches and chips in the wheel rim. The Service also includes the restoration of yellowed or clouded headlights and Paint-less Dent Removal where small body panel dents are removed without the need for re-spraying.

Wherever possible, SmallRepair takes care of damage and blemishes without replacing components. However, should replacement parts be necessary, only Mercedes-Benz GenuineParts are used, ensuring safety and maintaining warranty protection.

The Mercedes-Benz Expert Service Week builds on the fantastic success of the Mercedes-Benz Service Week Programme and has been developed for Mercedes-Benz customers as part of the brand’s enduring dedication to safety and continuing commitment to delivering the Best Customer Experience.

You can book your free vehicle body inspection during Expert Repair Service Week by calling 800 79777. All appointments should be booked in advance.

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