Grand Hyatt Amman Activates “Mobile-Access Technology” Service

In our ongoing efforts to implement global safety standards and digital transformation, Grand Hyatt Amman continues to carry out the latest processes and services to ensure guests' and colleagues' safety and wellbeing despite the current COVID-19 pandemic. With that said, Grand Hyatt Amman has announced the activation of the “Mobile-Access Technology” service in collaboration with the Jordanian Electronic Systems Company (JDS), the exclusive agent of “ASSA ABLOY Global Solutions – VingCard”. This service gives the hotel guests a sense of security when completing the check-in process at the hotel and entering their rooms with the least physical contact possible, reiterating through this process our commitment to guests' and employees' safety and security.

The “Mobile-Access Technology” concept is premised on enabling the guests to use their personal mobile phones to reach and access their rooms by downloading the “World of Hyatt” application. Guests can easily book a room, set all of their room preferences, and access the room using the App instead of the traditional plastic cards to ensure that all procedures maintain the least amount of surface touchpoints. This service is scheduled for full deployment by the end of the year.

Ashwini Kumar, the hotel’s general manager, said: “Grand Hyatt Amman continues to embrace the latest technological options available in the market to ensure the wellbeing of our guests and employees. Our purpose of care is the cornerstone of the actions we take in delivering a personalized guest experience.”

Mr. Luay Mudanat, the general manager of Jordan Electronic Systems Company, expressed his thanks to the management of Grand Hyatt Amman Hotel for their confidence in the company, which is considered one of the largest leading companies in the field of technological solutions for the hospitality sector in Jordan.