Azizi Developments enhances IT infrastructure with major tech initiatives

Press release

Published November 19th, 2024 - 09:25 GMT

Dubai, UAE, 19 November 2024: Azizi Developments, a leading private developer in the UAE, continues to lead with innovative technology solutions, announcing the implementation of several high-impact tools across its diverse lines of business. Its comprehensive, multi-phase digital transformation reflects the developer’s commitment to elevating operational efficiency, resilience, and client satisfaction.

Azizi’s two-year implementation of a tier-one Enterprise Resource Planning (ERP) system, designed to seamlessly connect and enhance all business lines within Azizi Developments, is an integration that is anticipated to enhance workflow efficiencies by up to 40% by unifying data and processes, and by significantly improving decision-making capabilities through real-time data access.

In addition, Azizi has made strides to enhance its Network Operations Center (NOC) by integrating Site24x7 with ManageEngine, delivering superior monitoring capabilities and reducing response times for network issues by an estimated 35%. This is further supported by adopting TAEGIS for Extended Detection and Response (XDR) solutions, bolstering threat intelligence and ensuring a highly secure digital environment.

Azizi has implemented CommVault’s enterprise-grade backup solution to fortify data recovery and business continuity, reducing restoration times by more than 80% and enhancing recovery reliability, thereby minimizing operational disruptions. Furthermore, Azizi is implementing advanced infrastructure and technologies to support its newly established manufacturing ventures, streamlining production efficiency and aligning with the developer’s broader operational vision.

The enhancements extend to Azizi’s customer support services, with a significant upgrade to its call center solutions — implementing advanced features is set to boost client satisfaction rates, reducing query resolution times by up to 65% and enabling a significantly more seamless customer experience.

In his comments, Tizian H. G. Raab, Head of PR & Communications of Azizi Developments, commented: “Our never-ceasing focus on technological excellence underscores the outstandingly high importance we place on continuously effectuating operational and customer service enhancements. Through our very proactive digital transformation, we are redefining how we operate, adapt, and serve our stakeholders, integrating some of the most cutting-edge solutions, including Site24x7, TAEGIS XDR, as well as a tier-one ERP system.

These advancements, among many others, undoubtedly position Azizi as a technologically agile and security-minded organization, further elevating the experiences we offer to those we work with and for.”
Azizi Developments’ Sales Gallery can be visited on the 13th floor of the Conrad Hotel on Sheikh Zayed Road.

Background Information

Azizi Developments

Although the foundation stones of the present-day Azizi Group were laid in 1989, it was in 2007 when the towering presence of Azizi Developments first began to take shape. Mirwais Azizi was driven to design homes and communities inspired by modern urban living. But at the heart, it was about giving back to a city that had offered him and his family a place of peace and security. He set a vision for the future without losing sight of the past, ensuring he stays within client budgets, but goes beyond the norm to create the best possible living experience for people. Today, Azizi Developments reflects the aspirations of a wide spectrum of lifestyle seekers. This means a permanent dedication to understanding and meeting clients' aspirations, developing distinctive homes that set the standard in contemporary building design and offering an unparalleled level of customer service. It's about unlocking a new lifestyle for the curious and ambitious, setting the ideal platform to live, work and play – and building communities that bring people closer.