Axiom Telecom scoops high-profile retail award

Axiom Telecom has won a high profile award in recognition of its retail ambition distribution channel excellence.

The Middle East’s largest and most influential mobility retailer and distributor has been named Super Retailer of The Year at the Reseller Middle East Partner Conference and Partner Excellence.

“We are proud to accept this prestigious award,” said Faisal Al Bannai, CEO, Axiom Telecom.

“We are constantly looking to move the needle when it comes to delivering the best retail experience around, and our channel plays a significant, influential role in this respect. Our partners have all shown a remarkable dedication to embrace a world-class quality of service that has truly enabled them to stand out in competitive market. Together, we are already working hard to reach the next level of success.”

Axiom Telecom currently boasts a portfolio of 575 retail points and reaches over 3,742 points of sale across the region. The company’s strong regional presence spansthe UAE, Saudi Arabia, Bahrain, Kuwait and Qatar. It also has stores in India and the UK.

Axiom Telecom’s award comes off the back of its most successful year yet. In 2012, the company achieved record sales of AED 8 billion and opened 30 new stores.

“The Axiom shopping experience – whether online or in-store - is carefully and intricately evolved with the customer in mind,” added Al Bannai.

“We pull out all the stops to provide people what they want, when they want it – without compromising on a full spectrum of customer support.”

KeyAxiom Telecom customer service innovations include a 60-second data transfer, one hour express repair for key brands such as BlackBerry, a pick-up and delivery service for repairs, stand-by phones during the repair period, and a two year warranty on select brands.