Arabian Automobiles’ Aftersales Bags Best Practice in Management Award From Dubai Quality Group

Press release

Published October 26th, 2021 - 01:00 GMT

Arabian Automobiles’ Aftersales Bags Best Practice in Management Award From Dubai Quality Group

During the event

Highlights

AW Rostamani Group won the prestigious ‘Best Practice in Management’ award during Dubai Quality Group’s 12th Global Continual Improvement & Innovation Symposium Award.

Building on its legacy of trust and service, the aftersales department at Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan, Infiniti and Renault in Dubai, Sharjah and the Northern Emirates, won the prestigious ‘Best Practice in Management’ award during Dubai Quality Group’s 12th Global Continual Improvement & Innovation Symposium Award.

Arabian Automobiles’ customer relationship management was awarded based on its ‘Automated Communication in Aftersales Using Machine Learning & Predictive Analytics’ case study, which highlights how the company takes service data and provides key analytical metrics to be used in customer communication to increase customer retention and inflow.

The Global Continual Improvement and Innovation Symposium acts as a platform for acquiring knowledge about the latest developments in innovation and improvement philosophies and methodologies, providing an opportunity to review best case studies on improvement and innovation from real life at a number of local and global institutions.

Background Information

AW Rostamani

For more than half century AW Rostamani has been committed to extraordinary product, service, visionary design and standard-setting innovation that have enriched the way of doing business not only in the UAE, but in the entire region.

As innovation happens in every part of AW Rostamani Group, our people and partners have unmatched opportunities to do meaningful work as they engage with an emerging global culture, defined not by AW Rostamani Group age or geography, but by people determined to change the practices of business and society and here you will learn more about our history, Innovation, Products, Services, Careers and more.