MTC-Vodafone (Bahrain) was awarded with the International Organization for Standardization (ISO) 9001:2000 Quality Management Systems (QMS) and BS7799-2:2002 the international standard for Information Security Management Systems certifications by BSi Management Systems, an international verification, testing, and certification company. MTC-Vodafone (Bahrain) has completed the certification with both standards simultaneously. Both sister companies MTC-Vodafone (Kuwait) and MTC-Vodafone (Bahrain) are the only telecommunications operators in the Middle East to be certified to BS 7799-2:2002 with a full organisation scope. This is an achievement for which we should all be proud of.
Dr. Basim Al-Baharna, MTC-Vodafone (Bahrain)’s Quality Assurance Director said: ‘The accreditation covers all the company’s business processes from customer’s buying, servicing and handling, activation, using and contacting, internal communications and human resources, down to the support processes of the finance and administration and the technical operation.’
Additionally, MTC certified with BS7799-2:2002 the international standard for Information Security Management Systems. ‘Information is an asset which, like other important business assets, has value to MTC and therefore needs to be suitably protected. Information security protects information from a wide range of threats in order to ensure business continuity, minimize business damage and maximize return on investments and business opportunities," added Dr. Al-Baharna.
"We are very pleased to announce the registration of MTC-Vodafone (Bahrain) to both the ISO 9001:2000 and the BS7799-2:2002 standards. MTC-Vodafone's registration to these standards demonstrates the company's dedication and commitment in establishing a culture that encourages setting and maintaining high standards, identifying and proposing solutions, accepting recommendations for improvement, and fostering mutual respect and effective communications between the company and its customers, employees, and vendors," reported Mr. Irvine Taylor, Manager at BSi Management Systems. "Registration demonstrates their corporate commitment to quality," Mr. Taylor added.