Due to the critical situation in Lebanon, Fastlink, one of MTC group companies took the lead and offered its subscribers in Lebanon a courtesy credit.
The company, which has the widest customer base in the Kingdom with over 2 million subscribers, noted that customers with prepaid accounts will receive a courtesy credit of JD 9 today. While customers with postpaid accounts will also receive a courtesy credit of JD 9 which will be posted on the next bill.
“Fastlink has always been keen to ensure that means of communications are always available for subscribers where ever they are regardless of the circumstances,” said the company’s Marketing Chief Officer Mr. Bashar T. Arafeh.
He added that the company has provided free of charge communications for citizens in Lebanon during this critical time to help them stay in touch with their families and to ensure that they return home safely.
Fastlink has informed it’s subscribers in Lebanon about the courtesy credit through text messages in Arabic and English.
Fastlink is one of the largest and most developed networks in the Kingdom. It has extended its mobile service across Jordan in record time. The company has broadened its roaming service to include 248 mobile operators in 112 countries in six continents. It is also the first in the Middle East to introduce the roaming information service.
MTC, Fastlink’s mother company, is the largest in the region in terms of growth. It is operating in 20 countries, including Lebanon through MTC Touch, as well as Kuwait, Jordan, Bahrain, Iraq and Sudan. It also has presence in 14 African countries through its company which is owned by Seltel International. These countries include Chad, Niger, Burkina Faso, Sierra Leone, Kenya, Uganda, Congo, Malawi, Tanzania, Zambia, Gabon, Madagascar and Nigeria.
