EU orders Temu, Shein to explain how they protect children

Published June 28th, 2024 - 11:33 GMT
EU orders Temu, Shein to explain how they protect children
TEMU and SHEIN apps seen on the screen of smartphone (Shutterstock)

ALBAWABA - European Union antitrust regulators demanded Chinese e-commerce platforms Temu and Shein to demonstrate that they are adhering to the bloc's essential regulations governing technology businesses, notably those pertaining to child protection.

European Commission officials said in a statement Friday that the companies have been asked to show proof that they are following the Digital Services Act by July 12. Once the commission gets the necessary data, it will decide what to do afterwards, possibly initiating an official investigation.

The commission stated it was reacting to a report from consumer groups about the websites. Earlier in May, The European Union's BEUC consumer rights group complained to the European Commission Temu was using "manipulative techniques," according to AFP.

The European Commission is asking for information on the steps taken by the Chinese marketplaces Shein and Temu that allow customers to alerts them regarding illegal goods, as well as their adherence with online interface regulations that seek to avoid "dark patterns" which might deceive users into making unwanted purchases or changing settings.

Shein said it is "working to promptly address" the EU’s requests, stating “we share the commission's goal of ensuring that consumers in the EU can shop online with peace of mind, and we will continue working closely with the commission.”

While Temu confirmed cooperation with officials, saying “We'd also like to reiterate that we are fully committed to complying with all applicable laws and regulations in the markets where we operate.”
 

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