NICE Systems, multimedia recording solutions company, offering applications and related professional services for business interaction management, announced that Datamonitor has ranked NICE Systems as the leading vendor for Q3 2002 in the overall multimedia recording and enhanced applications industry.
This marks the fifth consecutive quarter NICE has earned this distinction. According to the new Datamonitor Recording Industry Quarterly which reports on the call recording and quality monitoring industry, NICE ranked first in the following categories: the leading overall market share in the industry; the top market share in the contact center sector with 20.4 percent.
NICE Systems, headquartered in Ra'anana, Israel, offers products and solutions are used in contact centers, trading floors, air traffic control (ATC) sites, CCTV (closed circuit television) security installations and government markets.
NICE's subsidiaries and local offices are based in the United States, Germany, United Kingdom, France and Hong Kong. The company operates in more than 100 countries through a network of partners and distributors. — (menareport.com)
© 2003 Mena Report (www.menareport.com)
