Acer Computer recently launched a revolutionary new program giving Acer technology users free service for their PCs regardless of whether they are currently under warranty. The initiative is called the Acer Care Camp, and is being rolled-out across the Middle East in partnership with Acer's Authorized Service Provider community.
The Acer Care Camp program will be conducted in cooperation with Acer's Authorized Service Provider in Kuwait - Al-Sarraf Computers Services Co- and will last for three days, from the 21 of May through the 23 of May 2002.
Under this new program, Acer's end-users can take their PC units, regardless of warranty status, to Acer's nominated Authorized Service Provider for a host of service options. These offers include: diagnosing hardware problems, addressing software cases related to pre-loaded operating systems, consultation on virus prevention amongst a host of other free services. Acer will also provide spare parts at concessional prices during this program.
The new Acer Care Camp initiative will bring users in the Kuwaiti market significant benefits, such as expert consultations from Acer's professional staff, free professional services to remedy existing problems, and Acer original spare parts.
Acer's regional channel partners have welcomed the Acer Care Camp project, as the new initiative will also enable them to build closer customer relationships by providing technical support services.
Established in 1976, Acer employs marketing and service operations across Asia-Pacific, Europe, the Middle East, and the Americas, supporting dealers and distributors in over 100 nations. In addition to offering a broad spectrum of IT services, Acer is also a leading innovator of e-business, providing MegaMicro e-enabling solutions that combine IT products with a range of Micro services delivered via Acer's Mega infrastructure. — (menareport.com)
© 2002 Mena Report (www.menareport.com)
