Following the launch of the UAE’s first quick, high-quality servicing within the Al Yousuf showroom and workshop facility, Al Yousuf has reported a 30% increase in its service activities since it was launched in April.
The 29-minute Quickservice programme has been adopted from a concept originated by General Motors and is now on offer to owners of all GM vehicles. Dedicated technicians have been specially trained to ensure the highest quality of handling and delivery of fast service, exclusive to GM customers. Only original GM parts, which fit all GM vehicles, are used.
Commenting on the success of the service, Eqbal Al Yousuf, Vice Chairman, Al Yousuf LLC, said: “The 29-minute GM Quickservice initiative helps us meet the growing needs of the UAE motoring community and maintain our position as one of the leaders in the automotive business. “
Terry Johnsson, Managing Director, General Motors, said: “The local auto after sales services market is highly competitive and speed and efficiency are paramount to striking a chord with the customer. We are keen to provide value added services through our retailers and once again Al Yousuf has proven that it can implement successfully customer relationship management strategies that benefit GM owners.”
The 29 minute service is available from 7am to 7pm, Saturday to Thursday, at the Al Yousuf GM Quickservice on Sheikh Zayed Highway near the second interchange.
© 2004 Mena Report (www.menareport.com)
